Why am I seeing this page?
You're seeing this page because you haven't uploaded any files yet. You can connect to your website via FTP using these instructions and upload your website. Alternatively you can use RVSiteBuilder which is available inside of the control panel to start building your website.
Frequently Asked Questions
All accounts include free migration assistance from your old provider. If you'd like to have our support team move your account, please contact us via support ticket (https://support.hawkhost.com) and use the 'Account Transfers' department. You will be provided with a form asking for your domain name / IP, username, password, and any special instructions.
Alternatively if you have a full backup (cPanel backup, for example) you can upload it to your account with us and our technicians can restore from there.
We post all scheduled maintenance on our server status page at http://wwww.hawkhoststatus.com. All emergency maintenance is also posted on our status pages. We highly recommend you bookmark this page and consult it anytime your site appears down or seems to be having issues.
- Login to your cPanel account, and type 'Email Accounts' in the top left finder. (Picture)
- Modify the fields at the top of the page, inputting the information you'd like including the email address, password, and quota. (Picture)
- Click 'Create Account'. The account is now ready to be used and accessed through either webmail, or an email client.
Yes, SSH is enabled by default for all accounts. If you experience any issues please contact our support department.
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